Ticketing

Cine Fan Nov/Dec 23 Programme: Tickets available from 26 October 2023 onwards at URBTIX.

Ticket Prices

	HKD
“The Tapestry of Suffering – The Cinema of Lee Chang-dong” screenings with film course session	$100
Screenings at Emperor Cinemas iSQUARE / Emperor Cinemas Times Square / PREMIERE Elements / M+ Cinema	$85
Screenings at Hong Kong Arts Centre	$75

Film Course Package Discounts

Purchase of regular-priced tickets for 4 or more screenings with film course session

	Discount
CineClub subscribers	30% Discount
Ordinary Audience	20% Discount

Ticket Discounts

Membership	Discount
CineClub subscribers	20% Discount
Emperor Cinemas VIP Membership@ (For screenings at Emperor Cinemas iSQUARE / Emperor Cinemas Times Square) * Emperor Cinemas VIP member must present valid e-membership card or membership card to enjoy the offer. No rewards tokens will be earned for purchases at URBTIX Outlets.	10% Discount
bcinephile / MOViE MOViE Membership@ (For screenings at PREMIERE Elements) * bcinephile / MOViE MOViE member must present valid e-membership card or membership card to enjoy the offer. No points will be earned for purchases at URBTIX Outlets.	10% Discount
Hong Kong Philharmonic Orchestra Club Bravo Members	10% Discount
Friends of Hong Kong Dance Company Prestige / Classic Membership	10% Discount
City Contemporary Dance Company 'Dance Inspirations' Card Members	10% Discount
City Contemporary Dance Company 'Dance Card' / 'Kids Card' Members@	10% Discount
'Zuni's Friends' Members	10% Discount
Friends of Hong Kong Chinese Orchestra Members	10% Discount
Fringe Club Members@	10% Discount

@ Applicable at the sales counter of URBTIX Outlets and corresponding cinemas on-date sales, subject to availability.

All of the above discount cannot be used in conjunction with any other discounts or offers. HKIFFS and all partners reserve all rights and final decision in case of dispute.

Ticketing

URBTIX

Counter Booking – URBTIX Outlets
Internet Booking – www.urbtix.hk
Telephone Booking – 3166 1288 (10am-8pm)
Ticketing Enquiries and Customer Service: 3166 1100 (10am-8pm)
Mobile App: URBTIX (Android, iPhone/iPad versions)

On-the-day Ticket Purchase Arrangement

‧ Screenings at HK Arts Centre:
Tickets are available at the Self-service Ticketing Kiosk of the venue on the day of screening. Tickets are also available at URBTIX website and mobile app. Ticketing services for respective screening will not be available once the screening begins.

‧ Screenings at Emperor Cinemas iSQUARE / Emperor Cinemas Times Square / PREMIERE Elements:
Tickets are available at URBTIX till 5pm one day before the screenings, after which remaining tickets will be available only at the box office of the respective venue on the day of screening, subject to availability.

‧ Screenings at M+ Cinema:
No tickets will be sold at the door. Tickets are available at URBTIX outlets until one hour before the screening, after which tickets will be available at URBTIX website or mobile app only. Ticketing services for respective screening will not be available once the screening begins.

For Telephone Booking, Internet Booking and Mobile App

A handling charge (which is non-refundable) is levied at HK$9 per ticket.

Ticket Collection Service

Customers may collect their purchased tickets from Self-service Ticketing Kiosks, or at the sales counter at any of the URBTIX Outlets with the credit card used for transaction or by the claim ID and user-defined password, from transaction date onwards.

For details of the locations of Self-service Ticketing Kiosks, please visit www.urbtix.hk/kiosk .

Refund Arrangement and Programme Changes

For alteration of screenings, ticket holders may attend a screening of a replacement film at the same time slot or to get a refund.

At the time when the programmes launched, most of the films have not been submitted to the Office for Film, Newspaper and Article Administration. In case that a film is subsequently classified as Category III, refunds will be made to ticket holder under 18 years of age who bought tickets before the announcement.

Ticket holders may fill out a refund application form online or return the completed form (download here) with ticket(s) by post to the Hong Kong International Film Festival Society Limited (Unit B, 3rd Floor, Block B, Wing Hong Factory Building, 777-783 Yu Chau West Street, Kowloon, Hong Kong) on or before 19 January 2024 (All services fees will not be refunded).

The HKIFF Society reserves the right to change the schedule, the venue and the programme itself should unavoidable circumstances make it necessary. Screening alterations and cancellations will be announced on the HKIFF Cine Fan website and at the screening venues.

Arrangements under Inclement Weather Conditions

Screenings or electronic subtitles may be cancelled when tropical cyclone warning signal No. 8 or above is in force or Black Rainstorm Warning is issued. Please refer to the HKIFF website or social media platforms for the latest notice.

Terms and Conditions

1) One person per ticket regardless of age. Children under age of 6 will not be admitted to any screenings.
2) Free seating for all screenings, except for the specific screenings.
3) All tickets are non-refundable and non-exchangeable.
4) HKIFFS will not be responsible for any lost tickets. Tickets cannot be re-issued if posted wrongly, lost, stolen or destroyed.